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In case of errors or inquires about your payment or a request for a refund Send your inquiry in writing by registered or certified mail so that we receive it within 30 days after the payment was made by you. Your written inquiry must include: 1. Your name and account number 2. A description of the error and why (to the extent you can explain) you believe it is an error, and 3. The dollar amount of the suspected error Within 90 days we will mail a written notice stating that the amount believed to be in error has been corrected or send a written notice setting forth the reasons why we believe the account was correctly shown in the statement. During this time we may not take any action to collect disputed amounts or report disputed amounts as delinquent. You remain obligated to pay the parts of your bill not in dispute. This is a summary of your rights. A full statement of your rights and the creditors responsibility under the Federal Fair Credit Billing Act will be sent to you both upon request and in response to a billing error inquiry. |
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PO Box 326,
Millington, NJ 07946 |